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SAM UEID: JN85G5JF7HY5 CAGE: 810U5 MILSTRIP / CREDIT CARDS / GOV. CONTRACTS HOME | ABOUT | CONTACT |
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Fast, Flexible, Worldwide, Reliable Shipping at RackCurtains.com Fast shipping via UPS ground and USPS shipping |
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DOMESTIC SHIPPINGFor our domestic shipping at RackCurtains.com, we offer ground shipping to all of the 48 contiguous US states. You will receive an email when your order has shipped which will show the carrier and tracking number.Domestic shipping of orders is handles by UPS Ground or USPS from our warehouse facilities in Rochester, MN and Maryland. Most all orders are fulfilled and shipped within 1 to 3 business days. Domestic shipping to central states should arrive within 3 to 5 days following shipment. Deliveries to either coast should arrive in approximately 3 to 7 days following shipment. Wholesale and Distributor domestic shipping is based upon account terms. |
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FPO SHIPPINGWe can ship any of our products via FPO shipping directly to the ship of your choice anywhere in the world. All FPO shipping uses USPS as the carrier. Delivery times vary depending upon ship location and movements and may require up to 4 weeks for delivery. Please be aware that FPO shipping and delivery is NOT under our control and tracking is NOT available for these fleet post office shipments. |
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DOMESTIC EXPRESS SHIPPINGDomestic express shipping is available with all our carriers. To get pricing and timing information for domestic express shipping, please contact a Customer Service representative at (612) 961-0818 or at service@rackcurtains.com. |
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NON-CONTIGUOUS US SHIPPINGNon-contiguous US shipping the states of ALASKA and HAWAII and all off-shore U.S. territories and possessions, which include American Samoa, Guam, the Northern Mariana Islands, Puerto Rico and the U.S. Virgin Islands will be assessed a $15.00 additional shipping charge. Our non-contiguous US shipping charge is unavoidable due to carrier sur-charges. |
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INTERNATIONAL SHIPPINGAll International shipping of our products will be assessed a $25.00 additional shipping charge. |
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Frequently Asked Questions |
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How long does it take for my order to ship? Most orders are fulfilled and shipped within 1 to 3 business days. |
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What carriers do you use for domestic shipping? We use shipping at RackCurtains.com uses UPS Ground or USPS for domestic shipping to the 48 contiguous U.S. states. |
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Can I track my domestic order? Yes, you will receive an email with the carrier and tracking number once your order has shipped. |
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Do you offer expedited shipping options? Yes, we offer domestic express shipping. For pricing and timing information, please contact our Customer Service representative at (612) 961-0818 or service@rackcurtains.com. |
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How are FPO shipments handled, and what is the typical delivery time? FPO shipping is sent via USPS to the ship of your choice worldwide. Delivery times vary, and it may take up to 4 weeks for delivery. |
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Is tracking available for FPO shipments? Unfortunately, tracking is not available for FPO shipments. Shipping at RackCurtains.com can only track your order up to the Fleet Post Office. Once in the Fleet system the package cannot be tracked. |
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What is the process for domestic express shipping, and how can I inquire about pricing? For details on domestic express shipping, including pricing and timing, please contact our Customer Service representative at (612) 961-0818 or service@rackcurtains.com. |
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Are there additional charges for non-contiguous U.S. shipping to Alaska and Hawaii? Yes, shipments to Alaska, Hawaii, and other non-contiguous states will incur a $15.00 additional shipping charge. |
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How is international shipping processed, and is tracking available? All international shipments will be assessed a $25.00 additional shipping charge. Tracking is available for international shipping. |
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What is the additional shipping charge for international shipping? International shipping orders will be subject to a $25.00 additional shipping charge. |
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How can I contact Customer Service for shipping-related inquiries? You can reach our Customer Service representative at (612) 961-0818 or service@rackcurtains.com. |
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What is the typical fulfillment time for wholesale and distributor orders? Wholesale and distributor shipping is based upon account terms. |
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Can I change my shipping address after placing an order? Yes if done promptly. Since we try hard to fulfill orders within 1 day, we need to hear from you quickly and the address will be changed. |
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What happens if my order is delayed? If your order is delayed, RackCurtains.com will advise you promptly. If you do not receive your product in a reasonable time, please contact our Customer Service for assistance. |
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Is there a way to get notifications about my order status and shipping updates? Yes, you will receive an email with tracking information once your order has shipped. |
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How are shipping charges calculated? Shipping charges are calculated based on the weight and size of the package. |
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Do you offer free shipping promotions or discounts? Check our website or promotional emails for any ongoing free shipping promotions or discounts. |
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What is the return policy for shipped items? Please refer to our service page for information on returning shipped items. |
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