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SAM UEID: JN85G5JF7HY5 CAGE: 810U5 MILSTRIP / CREDIT CARDS / GOV. CONTRACTS HOME | ABOUT | CONTACT |
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Service at RackCurtains.com - Quality Shipboard ProductsCustomer Support - Satisfaction Guarantee - Returns Policy |
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SATISFACTION GUARANTEEService at RackCurtains.com is all about satisfaction. We are extremely proud to guarantee your satisfaction with all the Quality Shipboard Products you purchase. If you are unhappy with your shipboard accessories in any way, please call us at (612) 961-0818) or email us at service@rackcurtains.com and talk to us. We want to do everything possible to make your relationship and experience with RackCurtains.com a pleasant one. |
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RETURNS POLICYTo provide you with the best service possible and to properly process your return, we do require a Return Authorization (RA) with any return. Please contact customer service at (612) 961-0818 to obtain your return authorization. Please understand that we cannot accept returns of sheets that have been used in any way. We will absolutely work with you to resolve any and all product issues. |
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CONTACT INFORMATIONPhone Contact: 612-961-0818Customer Service Inquiries: sales@rackcurtains.com |
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Frequently Asked Questions about Service at RackCurtains.com |
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What types of curtains do you offer? We offer a diverse range of rack curtains, including standard curtains, blackout curtains, blackout pocket curtains, rack fan curtains, hallway privacy curtains, porthole curtains, other custom options. Explore our collection to find the perfect shipboard accessories for your space. |
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Are your curtains custom-made or pre-sized? We provide both pre-made curtains for convenience and offer custom made to order for bulk shipboard orders. Check product details for customization availability. |
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How do I place an order on RackCurtains.com? Placing an order is easy! Simply browse our website, select the curtains you want, add them to your cart, and proceed to checkout. Follow the steps to provide shipping information and payment details. For bulk ship purchases, please request a quote on the bulk ship page. |
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What is your satisfaction guarantee? We proudly provide you a satisfaction guarantee on all of our quality shipboard products. If you're unhappy in any way, contact us at (612) 961-0818 or service@rackcurtains.com, and we'll do our best to address your concerns. |
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Do you offer a returns policy? Yes, we have a returns policy. To initiate a return, contact customer service at (612) 961-0818 to obtain a Return Authorization (RA). Please note that we cannot accept returns of used items. |
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How can I contact customer service? You can reach our customer service team at (612) 961-0818 or email us at service@rackcurtains.com. We're here to assist you with any questions or concerns. |
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What payment methods do you accept? We accept a variety of payment methods, including credit/debit cards and other secure payment options. You can view the available payment methods during the checkout process. |
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How can I track my order? Once your shipboard accessories order is shipped, you'll receive a tracking number via email. Use this number to track your order's delivery status. |
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Do you provide international shipping? Yes, we offer international shipping. Shipping costs and delivery times may vary based on your location. Please check our shipping information for details. |
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Can I change or cancel my order after placing it? We process orders quickly, but if you need to make changes, please contact us immediately. Changes or cancellations are subject to order status. |
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